Pricing & Booking Information
General Pricing Policy
Rates are for 1 to 6 guests – no additional per-person charges.
A minimum stay of 2 nights applies to all bookings.
Weekly discounted rates and non-refundable options are available.
Full payment is required to secure your reservation.
Booking Policies
Booking Confirmation
To confirm your booking, 100% prepayment is required. A confirmation email will be sent once payment is received.
Children
Children of all ages are welcome. A maximum of 4 children can share with 2 adults per stay. Baby cots available on request (for children under 3). Babysitters can be arranged (additional charges apply). Children 13+ are charged as adults
Payment Methods
We accept: Bank transfer, Credit card, Debit card. All bank charges and transaction fees are the responsibility of the guest.
Cancellation Policy
More than 30 days before arrival: Full refund. 15 to 30 days before arrival: 50% refund. Less than 15 days before arrival: No refund.
Non-refundable rate
10% discount but no refunds under any circumstances.
No-Show & Early Departure
No-shows are non-refundable. Early departures are not eligible for refunds.
Check-In & Check-Out
Check-in: 3:00 PM – 6:00 PM. Check-out: By 11:00 AM. Early check-in and late check-out may be requested but are subject to availability and may incur additional fees. Guests must present a valid photo ID and credit card at check-in. Guests under 18 may only check in with a parent or legal guardian.
NO SMOKING
Smoking is strictly prohibited indoors. A cleaning fee will apply if this rule is broken. Designated outdoor areas may be available.
Quiet Hours
Please respect our quiet hours between 23:00 and 07:00 to ensure a peaceful stay for all guests and neighbors.
Pets
We are unable to accommodate pets. Guests arriving with pets will not be permitted to check in and no refunds will be issued.
Damage & Liability
Guests are responsible for any damage caused during their stay. Any damage must be reported to the manager immediately. If damage is found after check-out, we will contact you within 24 hours to resolve the issue.
Disclaimer
Rozenhof Villas is not liable for loss, theft, or damage to personal property. We strongly recommend travel insurance to cover unexpected events.
By booking a stay at Rozenhof Villas, you agree to these terms and policies.